Shipping Policy
At Gingerlilly-AU.com, we aim to provide a seamless shopping experience with reliable shipping options. Please review our policy below for details on delivery times, costs, and more.
Delivery Times
We process orders within 1-3 business days (excluding weekends and public holidays). Delivery times vary depending on your location:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Please note that delays may occur due to carrier processing or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on order weight and destination. Free shipping may be available for eligible orders.
Order Tracking
Once your order ships, you’ll receive a tracking number to monitor its progress. If you don’t receive tracking details within 5 business days, please contact us.
International Shipping
We ship to select countries. Duties and taxes may apply and are the customer’s responsibility.
Returns & Exchanges
If your order arrives damaged or incorrect, please notify us within 14 days for assistance.
For further questions, visit our Help Center.
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